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Smart Grid and Consumers
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Jul 1, 2010
192 Pages - Pub ID: SB2601062
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- Chapter 1: Executive Summary
- Introduction
- Need for This Study
- The Smart Grid: Three Major Sectors
- Applications/Software Sector Focus of Study
- Eight A/S Categories
- Smart Meters
- Advanced Metering Infrastructure (AMI)
- Demand Response
- Dynamic Pricing and Time-of-Use Pricing
- Home Energy Management Systems
- EIDs
- HANs
- Smart Appliances
- Electric Vehicles
- Consumer Issues
- Consumer Issues: Costs/Savings
- Consumer Issues: Smart Meters
- An Obvious Response
- Education and Customer Relations
- Consumer Issues: Privacy
- Consumer Issues: Safety/Health
- Consumer Issues: Distributed Generation
- Consumer Issues: PHEVs
- Consumer Issues: Marketer Momentum
- Appliance and Software (A/S) Marketers
- Marketers: Smart Meters
- Marketers: Advanced Metering Infrastructure
- Marketers: Demand Response
- Marketers: Home Energy Management Systems
- Table 1-1: Selected List of HEMS Marketers
- Marketers: Home Area Networks
- Marketers: Smart Appliances
- Applications/Software Trends
- Projected Number of U.S. Smart Meter Installations
- Projected Number of World Smart Meter Installations
- Communications Network Trends
- Residential Demand Response Likely to Grow
- Dynamic Pricing Trends
- HEMS Trends
- Compelling, Engaging EIDs
- HAN Trends
- Vast HAN Possibilities
- Table 1-2: Selected List of HAN Applications by Category
- Category
- Applications
- Media Possibilities
- Global Giants Enter HAN
- Smart Appliances: AHAM Definitions
- Appliance Giants Forging Ahead
- Fuel Cell Trends
- Electric Vehicle Trends
- Vehicle to Grid (V2G)
- EV Charging Infrastructure
- Consumer Surveys
- Little Consumer Awareness of Smart Grid
- Bright Spot: Consumer Concerns over Energy Costs
- Market Size and Projections
- Overall Smart Grid: Size and Projections
- Table 1-3: Overall Smart Grid Market: Size and Projections, 2009-2014 (in billion $)
- Category Size/Projections: Smart Meters
- Table 1-4: Smart Meter Category: Size and Projections, 2009-2014 (in billion $)
- Chapter 2: Introduction
- Need for This Study
- Two Key Terms Described and Defined
- Description: Smart Grid
- Smart Grid vs. Dumb Grid
- Table 2-1: Smart Grid Benefits: Positive and Negative
- Smart Grid Still in Its Infancy
- Definition: Consumer (Residential Focus)
- Figure 2-1: Number of Electrical Accounts by Consumer Class (in Millions)
- Average Residential Electrical Consumption
- Table 2-2: Average Residential Electrical Consumption and Pricing, 2008
- Two Other Important Terms
- Electric Utilities
- Distributed Generation (DG)
- The Smart Grid: Three Major Sectors
- Applications/Software Sector Focus of Study
- Three-Sector Interactions
- Grid Infrastructure
- Three-Tier System
- Four North American Power Interconnections
- NERC
- FERC
- ISOs and RTOs
- Grid Infrastructure Problems and SG Solutions
- Transmission Problems
- Maintenance Problems
- Efficiency Problems
- Interconnection Problems
- Peaker Plant Problems
- Information and Communications Technology (ICT)
- Overview
- Information Technology
- Hardware
- Software
- Grid Visualization Hardware and Software
- Multiple Resolution Views
- Layered Information
- User-Specific Views
- Analytical/Decision Software
- Engineering Analysis Software
- Mapping Software
- Distribution Management Software
- Storage Management Software
- Meter Data Management Software
- Outage Management Software
- Renewable Energy Management Software
- Security Management Software
- Communications Technology
- Communications Platforms
- Power Line Communications
- Broadband Over Power Lines
- ZigBee
- RF Mesh Networks
- WiMax
- Z-Wave
- Comparison of Communications Platforms
- Table 2-3: Selected Smart Grid Communication Technologies
- Smart Sensors
- Applications and Software
- Eight A/S Categories
- Smart Meters
- Advanced Metering Infrastructure (AMI)
- Demand Response
- Interruptible Tariffs
- Direct Load Control (DLC)
- Manual and Automatic DR Programs
- Dynamic Pricing and Time-of-Use Pricing
- Home Energy Management Systems
- EIDs
- HANs
- Smart Appliances
- Electric Vehicles
- Chapter 3: Consumer Issues
- Overview
- Into the Unknown Zone
- The Land of Consumer Demand
- The Smart Grid Is Utility-Oriented
- Debunking the Internet Analogy
- Business Relation with Utilities
- Popular Appeal Necessary for Success
- Utility Benefits
- Greater Reliability
- Reduced Overhead/Administrative Costs
- Fewer Customer Service Issues
- Consumer Benefits
- Personal Empowerment
- Increase Intelligence
- Advance Civilization
- “Saving” Benefits
- Saving the Environment
- Saving the Grid
- Saving Money
- Skeptics on Consumer Benefits
- Countering the Skeptics?
- Consumer Issues: Costs/Savings
- Overview
- Minimal Money Savings
- Expensive Equipment
- Utilities Pass-Along Costs
- Future Savings?
- Consumer Issues: Smart Meters
- Overview
- Backlash in California
- Reverberations
- First-Stage Consumer Burdens
- Smart Meters, Dumb Rollout
- Independent Audits Ordered
- Unaddressed Problems
- Smart Meter Controversy Spreads
- Questions of Accuracy
- Sowing Suspicions
- Little Transparency
- No Opt-Out
- Generating Paranoia
- Pushback
- Ambiguities in the Savings Claims
- Savings Not a Straightforward Proposition
- No Visuals, No Savings
- The Off-Peak “Fairy Tale”
- A Look at Time-of-Use Pricing in Canada
- Table 3-1: Sample Utility Bill: Before and After Time-of-Use Pricing (3/09 vs. 3/10)
- Table 3-2: Sample Electricity Use by Time-of-Use Period, March 2010
- Shifting Rationale
- Alarm in the SG Industry
- Fear of Organized Opposition
- TURN’s Smart Meter Critique
- Barreling Ahead into the Unknown Zone
- An Obvious Response
- Resisting an Adversarial Relationship
- Poor Utility Customer Relations
- Reasons for Negative Relations
- Improving Customer Relations
- Educational Efforts
- The Consumer Enlightenment Model
- Table 3-3: Smart Grid Benefits: Positive and Negative
- Utilities Begin to Get the Message
- The Question of Education
- SG Educators Appeal to the Future
- SG Educators Disregard the Current Economy
- Recommendation
- Consumer Issues: Privacy
- Overview
- Consumer Issues: Safety/Health
- Overview
- Consumer Issues: Distributed Generation
- Overview
- Consumer Issues: PHEVs and Fuel Cells
- PHEVs
- Fuel Cells
- Consumer Issues: Marketer Momentum
- Miscellaneous Consumer Issues
- Convenience Issues
- Entertainment Issues
- Customer Service Issues
- Energy Efficiency Issues
- Employment Issues
- Chapter 4: Appliance and Software (A/S) Marketers
- Overview
- Number of Marketers
- Size of Marketers
- Smart Grid Specialists
- Corporate Giants
- Where Are the Clean/Green Tech Marketers?
- Partnerships and Alliances
- Marketers: Smart Meters
- Table 4-1: Selected List of Smart Meter Marketers
- Marketers: Advanced Metering Infrastructure
- Table 4-2: Selected List of AMI Marketers
- Marketers: Demand Response
- Table 4-3: Selected List of Demand Response Marketers
- Marketers: Home Energy Management Systems
- Table 4-4: Selected List of HEMS Marketers
- Marketers: Energy Information Displays
- Table 4-5: Selected List of EID Marketers
- Marketers: Home Area Networks
- Table 4-6: Selected List of HAN Marketers
- Marketers: Smart Appliances
- Competitive Profiles
- Itron
- Table 4-7: Selected List of Itron Partners
- Landis+Gyr
- Echelon Corp
- Silver Spring Networks
- Trilliant
- EnerNOC
- Comverge
- GridPoint
- Cisco Systems
- Google
- General Electric
- Intel
- Chapter 5: Applications/Software Trends
- Trends: Smart Meters
- Projected Number of U.S. Smart Meter Installations
- Deployments Planned or in Progress
- Table 5-1: Utility Smart Meter Deployments Planned or in Progress, 2010
- Projected Number of World Smart Meter Installations
- Nations with Advanced Smart Meter Programs
- The Ongoing Accuracy Controversy
- Open Questions on Communications and Functionality
- Greater Speed
- Retrofitting AMR Meters
- Trends: Communications Networks
- Overview
- Wired Approaches
- Wireless Long-Distance Approaches
- Table 5-2: Long Distance Wireless Communications Platforms
- Wireless Short-Distance Approaches
- Flexible Communications Options
- Trends: Demand Response
- DR Statistics
- Three Scenarios: 2009-2019
- Questioning the Scenarios
- Residential DR Likely to Grow
- DR Marketers with Residential Programs
- DR Marketers Entering Building Management
- Trends: TOU Pricing
- Trends: Dynamic Pricing
- Table 5-3: Dynamic Pricing Pilot Projects and Rate Structures, 2010
- Trends: HEMS
- Shifting Category Boundaries
- Statistics on Energy Information Displays (EIDs)
- EIDs and Savings Percentages
- Fall-Off in Engagement
- Compelling, Engaging EIDs
- New EID Products
- Trends: Home Area Networks (HANs)
- Overview
- Logical Endpoint of A/S Development
- Vast HAN Possibilities
- Table 5-4: Selected List of HAN Applications by Category
- Media Possibilities
- Global Giants Enter HAN
- Table 5-5: Selected Global Marketers Interested in HAN Development
- Competition Could Quickly Heat Up
- Marketing-Oriented Questions on HAN
- Brief Focus: Control4
- Brief Focus: 4 Home Control
- Trends: Smart Appliances
- 2001 Statistics: Energy Use of Home Appliances/Devices
- Figure 5-1: Percentage of Electricity Use by Appliance/Device, 2001
- 2009 Statistics: Soaring Home Electronics Energy Use
- Implications
- Smart Appliances: AHAM Definitions
- Smart Appliances: Inhibiting Factors
- Appliance Giants Forging Ahead
- Demand Response Capabilities by Appliance
- DR Appliance Programs
- Smart Appliances: Projections
- Brief Focus: GE
- Brief Focus: Whirlpool Corp.
- Trends: Fuel Cells/Other
- Fuel Cells
- On the Horizon
- Thermoelectric Technologies
- Thermoacoustic Technologies
- Trends: Electric Vehicles
- Overview
- EVs Are Coming
- EV Challenges/Opportunities
- Major EV Challenge: Load Control
- Other Worries
- Solution: Off-Peak Charging
- Vehicle to Grid (V2G)
- EVs Necessitate Dynamic Pricing
- EV Problem Areas and Issues
- Table 5-6: Electric Vehicles: Problem Areas and Issues
- Focus: EV Charging Infrastructure
- Two States with Advanced Charging Plans
- Charging at Work and Home
- Economic Questions about Charging
- EV Charging: Companies/Products
- Brief Focus: Better Place
- Charging Infrastructure Rollouts
- Trends: Marketers
- Competitive Marketer Trends
- Cooperative Marketer Trends
- Fight the Power
- Kaleidoscopic Partnering Activity
- Table 5-7: Selected Examples of Smart Grid Partnering Activity, 2009/2010
- Table 5-8: Selected Trilliant Partners
- Alliances and Coalitions
- Brief Focus: The Smart Grid Consumer Coalition
- Duke Energy: A Contrarian Approach to Collaboration
- Chapter 6: Surveys and Deployments
- Consumer Surveys
- Smart Grid? Never Heard of It
- Bright Spot: Consumer Concerns over Energy Costs
- Attitudes Favorable among the SG-Aware
- Surveys on A/S Categories
- Smart Meters: Vague Awareness
- Demand Response Resistance/Indifference
- HEMS: Open to the Idea
- Willingness to Pay for HEMS
- But Not Nearly Enough
- HAN Has Growing Appeal
- Utilities Surveys
- Oracle Survey Shows Utilities Lagging
- GTM Survey on Utilities
- Microsoft Survey on Utilities
- Deployment: SmartGridCity (Boulder, CO)
- Overview: An Ambitious Effort
- Phase I
- Phase II
- Advancements on the Utility Side
- The Next Phase: Consumer Integration
- Consumer Services
- Most Services Not Yet in Place
- Testing Dynamic Pricing
- Financial Problems
- Legal Problems
- Unresolved Financing Questions
- Deployment: Pecan Street Project (Austin, TX)
- Overview: A Methodical Effort
- Origins
- Needed: New Business Model
- Recommendations Emerge
- Most Vexing Problem: Profit from Efficiency
- The Distributed Generation Problem
- Relevant Recommendations
- Seven Parameters
- Recommendation: Testing/Pilots/Demos
- Recommendation: Promote PEVs
- Recommendation: Dynamic Pricing
- Recommendation: New Business Model
- Recommendation: Flat-Rate System
- Chapter 7: The Smart Grid Market
- Market Size and Projections
- Overall Smart Grid: Size and Projections
- Table 7-1: Overall Smart Grid Market: Size and Projections, 2009-2014 (in billion $)
- Category Size/Projections: Smart Meters
- Table 7-2: Smart Meter Category: Size and Projections, 2009-2014 (in billion $)
- Category Size/Projections: Demand Response
- Table 7-3: Demand Response Category: Size and Projections, 2009-2014 (in billion $)
- Segment Size/Projections: In-Home Displays
- Table 7-4: In-Home Displays Segment: Size and Projections, 2009-2014 (in billion $)
- Category Size/Projections: Home Area Networks
- Table 7-5: Home Area Networks Category: Size and Projections, 2009-2014 (in billion $)
- Category Size/Projections: Smart Appliances
- Table 7-6: Smart Appliance Category: Size and Projections, 2009-2014 (in billion $)
- Category Size/Projections: PHEVs and Fuel Cells
- Smart Grid Investment Estimates
- Factors In Future Growth
- Overview
- Imperative to Upgrade the Aging Grid
- Sheer Marketer Power
- Technology Drivers
- Ecological Driver: Climate Change
- The Grid and Weather-Related Incidents
- Ecological Driver: Resource Limits
- Inhibitors: The Economy and Consumer Demand
- Political Drivers
- Government Stimulus
- Regulation
- Rule Changes Rewarding Efficiency
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